At Lumio we’ve always taken your privacy and the protection of your personal data seriously. GDPR (The EU’s General Data Protection Regulation) comes into effect on the 25th of May and makes your individual rights as a user clearer. The way in which we fulfil some of your rights under GDPR are detailed below:

Right of access

For the Lumio service, the vast majority of the information that we hold, is information that you have added yourself via our app. This information is available in the Lumio app, however you can also write to us to ask us to share with you the personal data that we hold about you.

Right to be forgotten

If you no longer want to use the Lumio service you can write to us and we will delete your account. Our deletion process ensures that we remove all data (apart from the emails that you’ve sent to us) that we hold about you from our systems and the third parties that we use.

Right to data portability

All of your transaction data is available to download in CSV format from within Lumio. Should you require other data that we hold on you in a machine readable format then please contact us.

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